Owners access | Independent hotel info & Booking website
BEST WESTERN PLUS GEN X INN, Memphis – Your ideal downtown stay
109US$
Book direct
and save up to 10%
than on Booking.com
Key details
Hotel Overview
1177 Madison Avenue,
Memphis,
Tennessee,
United States,
38104,
Tennessee
View all
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
1177 Madison Avenue,
Memphis,
Tennessee,
United States,
38104,
Tennessee
Map view
1177 Madison Avenue,
Memphis,
Tennessee,
United States,
38104,
Tennessee
City landmarks
706 Union Ave
Sun Studio
5100 ft
Memphis
Beale Street
1.7
mi
Museum
Woodruff-Fontaine House
1.1
mi
Zoo
Memphis Zoo
1.7
mi
Beale St (at Main Street)
Statue of Elvis
1.4
mi
652 Adams Ave
Mallory-Neely House
1.0
mi
Museum
National Civil Rights Museum
2.0
mi
Union Ave and Third Ave
AutoZone Park
1.7
mi
Stadium
FedExForum
1.6
mi
Museum
Magevney House
1.6
mi
Museum
Memphis Rock 'n' Soul Museum
1.7
mi
1350 Concourse Avenue
Crosstown Concourse
1.0
mi
Church
Saint Marys Episcopal Cathedral
5200 ft
Museum
Edge Motor Museum
5200 ft
Cemetery
Elmwood Cemetery
1.6
mi
Museum
Stax Museum of American Soul Music
1.7
mi
149 Union Ave The Peabody Memphis
The Peabody Ducks
1.7
mi
Museum
Fire Museum of Memphis
1.7
mi
Between East Parkway and North Manassas St
Victorian Village Historic District
1.3
mi
Victorian Village
1.0
mi
119 S Main St
Belz Museum of Asian and Judaic Art
1.8
mi
Event hall
Memphis Cook Convention Center
1.8
mi
Stadium
Memphis Pyramid
2.0
mi
Museum
Slave Haven Underground Railroad Museum
2.1
mi
Museum
Memphis Music Hall of Fame
1.8
mi
Church
Idlewild Presbyterian Church
1.1
mi
Theatre
Orpheum Theatre
1.9
mi
Night club
Spectrum Memphis
1.0
mi
Central Gardens
1.5
mi
Nearby
Church
Mississippi Boulevard Christian Church
1000 ft
Restaurants
Tops Bar-B-Q
1800 ft
1286 Union Avenue
E's 24 Hour Cafe
2100 ft
1308 Union Ave
Mot and Ed's
2000 ft
1354 Madison Ave
Lennys Grill & Subs
2500 ft
80 N Pauline St
Vietnam Restaurant
2500 ft
74 N Cleveland St
Arby's
3000 ft
975 Union Ave
Krystal
3000 ft
1377 Union Ave
Peggy's Healthy Homecooking
3900 ft
326 S Cleveland St
McDonald's
3800 ft
905 Union Ave
Guest Reviews & Ratings
What Guests Are Saying?
80%
loved it & would return
8.0/10
Great
Rooms
6.5
Location
6.3
Service
7.2
Dining
5.0
Guest reviews
8.0/10
based on 6 reviews
7.3
7.3/10 based on 927 reviews
Herbert
United States,
May
2024
6.0/10
The hotel had dated furniture but was slightly better than your average B Western. The inadequate parking, lack of amenities, and a rough location made it a poor value for $200/night in Memphis. The rooms were okay overall but had one major issue. They did have a refrigerator and a hair dryer.
Rooms
6.0
The rooms were decent, with a few amenities like a refrigerator and a hair dryer.
Service
8.0
The service was friendly and helpful, especially when arranging transportation to Beale Street.
Location
7.0
The location was convenient for downtown, Sun Studio, and Graceland but not for interstate access. It was relatively close to the freeway.
Dining
5.0
The dining options were limited, lacking items like cereals, eggs, and fresh fruits.
Facilities
5.0
The facilities were minimal with basic dining options.
John
United Kingdom,
January
2024
6.6/10
The hotel offers bright and comfortable rooms with cozy beds and good amenities, although there was an initial unpleasant smell upon arrival. The service was a mixed experience, with excellent efforts to apologize for inconveniences but lacking enthusiasm in other areas. The location close to campus and healthcare facilities is convenient, but limited seating and transportation challenges were noted. Dining options ranged from busy and oily to fresh and satisfying. Overall, there are positives like free parking and a tasty breakfast, but some areas needing improvement.
Rooms
7.0
The rooms were bright and comfortable with a good size bed, although there was an initial chemical/plastic smell.
Service
6.0
The staff made efforts to apologize for inconveniences but seemed uninterested in other aspects.
Location
6.0
The location is good for those visiting campus and healthcare facilities, although limited in seating and taxi availability.
Dining
7.0
The dining options varied from busy and oily to fresh and satisfying.
Facilities
The hotel offers free parking and a tasty breakfast.
Martha
United States,
November
2023
7.0/10
The hotel offers clean and comfortable rooms, complimentary breakfast, and cozy amenities. Although the location is convenient for sightseeing, some aspects like the dining area can be improved. Overall, it's a decent choice considering the value for money.
Rooms
8.0
The rooms were clean and nice, providing a comfy stay. The free tea and coffee added a nice touch.
Service
7.0
The service was wonderful, making us feel welcome despite minor inconveniences. However, there was a slight delay during check-out.
Location
7.0
The location was good for visiting Graceland and exploring central attractions, despite not being in the greatest of locations.
Dining
6.0
The breakfast was fine and tasty, but the dining area was a bit basic with limited choices later in the morning.
Facilities
7.0
The hotel provided free car park, which was convenient for guests. The dining space could be improved for a more pleasant experience.
Darren
United Kingdom,
October
2023
5.0/10
The hotel's location is excellent, ideal for campus or healthcare visits, and close to Minglewood Hall. The service was accommodating, but there were issues with managing problems. The dining options were described as both delicious and lacking variety. The rooms, unfortunately, were damp, dirty, and colder than expected compared to the parking lot, with reservations at a higher rate.
Rooms
5.0
The rooms were very damp and had a musty smell. It was disappointing to find them dirty.
Service
5.0
The service was accommodating when resolving a booking mix-up, but there were challenges with problem ownership.
Location
5.0
The location is good for specific visits and events, but it felt sketchy and unsafe for walking around.
Dining
5.0
The dining options included basic continental fare, not meeting expectations.
Facilities
8.0
No specific comments were made regarding the facilities.
Lester
United States,
August
2023
6.0/10
My stay at the hotel had its ups and downs. The room had a view of the downtown skyline and was a nice size with a fridge, but it wasn't refreshed as promised by the front desk attendant. The service was great, especially in helping me get a cab to Beale Street, despite some issues with food items being removed early. The location was convenient to most Memphis locations, but the noise from the nearby bar made it hard to rest and there was a car break-in incident in the car park. The dining experience was one of the worst I've had, busy and oily, including the steaks.
Rooms
7.0
The room had a view of downtown skyline, a nice size, and included a fridge.
Service
8.0
The service was wonderful, especially in helping me get a cab to Beale Street, although there were issues with early food removal.
Location
6.0
Despite being near downtown and offering a good cab ride option, the location had some drawbacks, including noise from a nearby bar and a car break-in incident in the car park.
Dining
5.0
The dining experience was one of the worst I have had in a long time, busy and very oily, including the steaks.
Facilities
Karen
United Kingdom,
August
2023
8.0/10
My stay at the hotel was a pleasant experience overall. The room was better than the average and had useful amenities like a fridge, coffee maker, and air conditioning, which made my stay comfortable. The service was very friendly and accommodating, creating a relaxing atmosphere. The location, though not perfect, was close to the city center and convenient for exploring. The dining experience was satisfactory with a decent breakfast. The hotel facilities were well-maintained, offering a good value for the money.
Rooms
8.0
My room was spacious and equipped with a refrigerator and hairdryer, providing extra convenience during my stay.
Service
9.0
The service was very pleasant and helpful, creating a safe and protected environment. I especially enjoyed the 24/7 coffee station in the lobby.
Location
8.0
The hotel is conveniently located just a few minutes' drive from the city center, offering easy access to various attractions. The proximity to public transportation like the trolley was a plus.
Dining
7.0
The dining experience was good overall, with a typical hotel breakfast that was clean and satisfying. The presence of a 'mom in the kitchen' vibe added a nice touch to the experience.
Facilities
8.0
The hotel facilities were well-maintained, ensuring a comfortable stay for guests.
Show more
Unlock Early Booking Discounts
Grab Your Special Rates Today!
Check Rates
Rooms
Price calendar
Amenities
Location
Reviews
Compare our rates with top travel sites in 10 seconds
